Tuesday, May 13, 2008

Catastrophic Failure Message Display During Installation

Catastrophic failure for feature mini driver when installing, re-installing or removing the Fujitsu Windows scanning software.
If you get this message, while trying to install or remove the software from a desktop then open registry editor and do a search for the string windows scanning. Rename or remove the keys for these entries and especially the ones that have to do with the list of installed applications. The goal is to make Windows XP believe that this software is not already installed. Once this is complete then try installing the software again.
I had experienced this message while working with a fujitsu 5120 scanner. In windows, the scanner comes up as a fi-5120Cdj scanner and is popular with many medical manager applications.

1 comment:

Anonymous said...

Hey, thanks for the information. This worked for me. I had 18 scanners to install and out the 18, 7 desktops were giving me this error messages.

I had no help from their tech support so i had to search the web and I'm glad I came across your post. I wish you had specified the actual keys to remove as I'm no expert with modifying the registry but I managed. Thank you again....