Monday, December 26, 2005

PC Remote Maintenance: Tele-Fix Corporation's New PC Remote Maintenance (PCRM) Product that Enable Next-Generation Remote Service (by Phone or Net) and User Support

ST. LOUIS, MO -- June 7, 2002 -- In a move designed to lead the Remote Service and Support of computer users, Tele-Fix Corporation announced a new hardware and software for taking control of remote computers today. This is completed by using the PCRM Internal PC Card or External device for Remote Installation and Maintenance of BIOS, Operating-Systems and User Applications.

Whether you support Servers or PCs, for customers, or for friends, this PCRM will lead the support in remote control solutions with new features for greater security, easier use, and increased customizability.

Remote Support On The Web

Full remote support capabilities

Bios level support, Communications definitions and failures support, Hard disc formatting, Windows, Linux or any other Operating System installation, support and maintenance, Web access definitions and more.



Anonymous said...

BIOS level support sounds like a terrific idea. It's solid and always there. In most case as long as there's a connection to the computer and the computer is on, the session will be established.

I have one serious doubt about this and that is, what if the problem isn't in the BIOS. It seems to me that this type of support would be helpfull in industries where the BIOS is the OS or the program for the particular system function.

RudeAwakening said...

Tele-Fix is looking to include not only remote support and remote control of the desktop or server BIOS, but diagnosing and repairing the computer operating system and/or user applications.

It seems they are trying to create and head an initiative to establish a low level computer desktop or server remote control feature or capability to be included in the BIOS or with add-on common modules for all PC vendors to include initially then moving the support system into becoming extensions of the BIOS itself.

This is not a bad idea and may be sponsored by the big computer manufactures if they can realise a return on their research and development costs. perhaps those saving could be found in reducing the licenses or resources allocated to their existing remote computer desktop and server support infrastructure.